On the podcast I talk with Melissa and Félix about why more apps should be more than just apps, the benefits of a hard paywall, and why a lower price might actually make you more money even if the A/B test shows it didn’t.
📱 More apps should be more than just apps
💳 Hard paywalls can (and do) sometimes pay off
💵 How a price change can lead to big returns — if the quality is there
About Melissa Cash & Félix Boudreau
👨💻 Melissa is Co-Founder and CEO and Félix is Head of Growth at Pok Pok
💪 Their first app, Pok Pok Playroom, is an Apple Design Award-winning preschool app that sparks creativity and imagination through open-ended play
💡 “It's important to think about your updates from a content and subscription value point of view, but also from a marketing point of view, and really try to balance those narratives.” — Melissa
👋 Melissa on LinkedIn | Melissa on Twitter | Félix on LinkedIn
Links & Resources
‣ Pok Pok Playroom
‣ Watch the app trailer on YouTube
‣ A mother's entrepreneurial inspiration
‣ Melissa on The Mom Halo podcast
‣ The Apple Design Award Story
‣ Melissa on the Snippets of Genius podcast
[1:40] Empowered play: What could it look like to equip and educate today’s children to think for themselves? Melissa shares the story of how her co-founders wanted to empower creative, independent play for their young son in a digital space.
[6:16] More than an app: There’s a much broader vision for Pok Pok in the works. Starting digital in a digital era gives the app a head start against business models that have been adapted to become digital.
[10:47] Investing in the future: The team at Pok Pok places a “hive mind” focus on the long-term strategy of the brand. They aim to earn the trust of parents (as well as their kids) for the best possible customer experience.
[13:15] You are the prototype: What did it take to build Pok Pok into an award-winning, successful app? Melissa shares about their robust testing and prototyping process.
[16:57] The data tracks: Félix talks about how to balance the protection of qualitative and quantitative data while getting the most out of what you can safely track and collect. They use intrinsic motivation to keep kids playing in healthy ways — a win-win-win for everyone.
[24:19] The monetization conversation: Creating an app that keeps evolving was the key to recurring revenue. Continual content with real value creation — for the parent as much as for the child — was the way forward.
[27:06] Easy lessons from a hard paywall: Testing the hard paywall took a lot of tinkering — resulting in some unintended (but welcome) consequences in user behavior. Now, there’s a video paywall in the pipeline.
[40:19] The price is right: Félix and Melissa discuss how to find the sweet spot with price testing that enables solid paid acquisition and LTV. Ultimately, doubling the price led to double the revenue.
[46:18] The power of storytelling: Subscription app entrepreneurs should learn how to tell good stories. Melissa and Félix share their wisdom about creating compelling stories in business and networking, as well as the importance of great in-app events.